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Thank you for your interest in our products
HOW TO ORDER Simply add to cart the items you want. Selection for size and color will be offered when items are placed in the cart. Please note that all prices are in US dollars SHIPPING It's FREE for all orders, even for interntaional orders ! PAYMENT Singapore orders : - Bank transfer - Check - Credit card via our shopping cart International orders: - Credit card via our shopping cart with *Ccnow (see below). Our shopping cart also allows for payment via paypal. Simply opt for it when you checkout. Sorry, we do not accept checks or money orders All our pieces are packed in a gift box, all ready for giving ! Need help ? Contact us WHEN WILL I RECEIVE MY ORDER ? As most of these items on this site are custom made, most orders will be shipped after approximately 3-5 business days upon receiving full payment while some may take up to a week. We will inform you once your order is shipped. If we happen to receive your order before the inventory on the website is updated and that item is sold out or on back order, we will inform you via email. As we are based in Singapore, orders are shipped via Singapore Post Ordinary Airmail. As a rough estimate, mail to the US and Europe takes roughly 10-12 business days while those within Asia and Australia takes roughly 5 business days. It is recommended that you opt for Registered Airmail at checkout. This provides for tracking of the package but entails that you will have to sign for the package on delivery. Courier Service via Speedpost, Fedex, UPS or DHL is available if you need to receive your items in a hurry. This will take approximately 2-4 business days and charges start from $30 and upwards. This largely depends on the courier company opted for and the weight of the items. Please email us for assistance and exact costs. PLEASE ENSURE THAT THE ADDRESS YOU ENTER IS CORRECT If an item is returned to us by the Postal Service due to an incorrect/non-existent address given or unclaimed package, you can opt to have us : - resend it to you but with the shipping charges as above - issue a refund for the items purchased minus the shipping fees from the first time round + re-stocking fee of 20% DISPLAY OF ITEMS We make every effort to display the color of our products as accurately as possible. However, at times, the colors are rendered different after photography. Colors may also appear slightly different from products depending on your computer monitor. However, we often provide a close up view of our products to assist you. RETURN POLICY We take pride in our items. If you are dissatisfied with your purchase, simply email us and return the item unused within 30 days from your order and we will assist you with a prompt refund. Please note that shipping fees are non-refundable. ABOUT CCNOW CCNow is our authorized online retailer, providing secure online transactions when customers place orders with us by credit cards. CCNow: * Has integrated shopping-cart software, which runs in secure mode on your browser, using SSL to encrypt sensitive data such as your credit card numbers * Accepts most major credit cards: VISA, MasterCard, American Express, Discover/Novus charge cards, and other cards that bear those brands * Meets all BBBOnLine Reliability participation and Better Business Bureau membership standards. * Has a toll free support phone number for any billing questions: 1- 877- CCNOW- 77 Please note that after adding your items to our shopping cart and are ready to ‘Pay & Finish’, you can choose ‘Secure Checkout’ from CCNow's shopping-cart interface. You will be taken to a secure mode for CCNow to collect the billing and shipping information. At this stage, CCNow is acting as our online retailer. After your order, CCNow will send you confirmation e-mail within 6 hours, and we will process your order once your billing information has cleared. * Note that, when you purchase from us, CCNow accepts and bills the orders; in other words, the name CCNow will appear on your credit card bills. TERMS & CONDITIONS Boheme takes your privacy seriously. We will collect no personally identifiable information about you when you visit this web site ("this Web Site") or use any of our services provided on this Web Site unless you choose to provide that information to us. What This Privacy Policy Covers This Privacy Policy covers our treatment of personally identifiable information that we collect when you are on this Web Site and when you use our services. Type of Information Collected Boheme does not collect any personally identifiable information about you other than information that you affirmatively choose to submit to us, such as your number, address, e-mail address and name. Use of Information Collected The information collected from and about you may be used to provide the services offered by us on this Web Site such as sending e-mail-based newsletters and other information to you and to notify you from time to time about services offered by us or other entities associated with us. Sharing of Information We will never sell, loan, rent, trade or give away your name, email, address or any other personal information to any third party without your permission. However, we may disclose information about you if Boheme in its discretion decides that we have a good-faith belief that we are required to do so by law or legal process, to respond to claims, or to protect the rights, property or safety of the Company or others. Changes to this Privacy Policy We may revise and update this Privacy Policy at any time by posting such revised Privacy Policy on this Web Site. We hope you have a pleasant experience shopping here. By using the Bohemejewelry web site, you signify your assent to the above policies. |
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